Rental agreement
This agreement is between Sweet Moments Photobooth and the client named on the booking. It takes effect when the client accepts it and the retainer is received.
1.Services
We supply and operate one photo booth at your venue for the hours you book. Every booking includes:
- High quality photographs taken with a DSLR camera
- A customized tap-to-start screen matched to your theme
- Unlimited 2x6 photo strip prints and digital sharing during your event
- Props selected to suit your theme
- Your choice of our standard backdrops
- Animated GIFs and boomerangs
- Your complete event gallery, at no additional charge
- An attendant present for the full service period
Setup and takedown happen outside your booked hours and do not reduce them.
2.Operational standard
We keep the booth operational for at least 85% of your service period. Brief pauses to change print paper or adjust the camera are normal and count as operational time.
If the booth runs for less than 85% of the period for reasons within our control, we refund the fee prorated to the time not delivered. We are not responsible for interruptions caused by venue power problems, venue restrictions, weather, or the acts of guests.
3.Payment
A retainer is due when you book, and reserves your date. The balance is due 14 days before the event. Your date is not held until the retainer is received.
If the balance is unpaid by its due date and you do not respond to a written reminder, we may treat the booking as cancelled by you under the cancellation terms below.
Overtime beyond your booked hours is available at our discretion and billed at the rate quoted, payable on the day. Idle time, where the booth stays set up but paused at your request, is billed at the idle hourly rate.
4.Cancellation and rescheduling
We run a single photo booth. Accepting your booking means declining every other inquiry for that date, and the closer the event, the less likely the date can be rebooked. Both parties agree the actual loss from a cancellation would be impracticable or extremely difficult to determine, and that the amounts below are a reasonable estimate of that loss rather than a penalty.
If you cancel:
- More than 90 days before the event — we retain 50% of the retainer and refund the rest
- Between 90 and 30 days before — we retain the retainer
- Fewer than 30 days before — we retain the retainer and 50% of the balance
You may reschedule once to an available date within twelve months at no extra charge, provided you ask at least 30 days before the original date. Rescheduling depends on availability.
If we cancel for any reason other than a force majeure event, we refund everything you have paid, including the retainer, and will help you find another operator.
5.Access, space and power
You arrange our access to the venue and supply any passes or parking we need to load in. Please make sure the venue provides:
- A level floor area of at least 10 ft by 10 ft. We carry our own battery power, so mains access is helpful but not required
- Access to the setup area at least 90 minutes before your start time, and 45 minutes afterwards to pack down
- Adequate lighting for load-in and load-out
If setup is delayed by something outside our control — late venue access, a blocked loading area, unavailable power — your service period is not extended and the fee is not reduced.
For events longer than 5 hours, please provide a meal for the attendant.
6.Outdoor events
If the booth goes outdoors, you provide complete overhead cover and cover on at least two sides, protecting the booth and backdrop from sun, wind and rain for the whole time our equipment is on site.
We may decline to set up, or pack down early, if conditions put the equipment or any person at risk.
7.Guests and conduct
You are responsible for how guests treat the booth. If equipment is damaged through misuse, we will invoice the repair or replacement cost with itemised detail.
Our attendant is entitled to a safe working environment. If a guest behaves abusively, we will pause and raise it with you or the venue. If it continues, we may end service without refund.
8.Insurance
We carry commercial general liability insurance and will issue a certificate naming your venue as an additional insured, at no charge, within 24 hours of your request.
9.Photographs and marketing
We would love to show your event in our portfolio, website and social media, and by accepting these terms you allow us to. If you would rather we did not, tell us before the event and we will not.
Guests are told at the booth that photographs may be used this way. Anyone can ask us to remove a photograph and we will.
10.Your guests' details
When a guest chooses to receive photographs by text or email, we collect only the contact detail they give us, and use it to send those photographs.
We do not sell guest contact details or add anyone to a marketing list without their separate consent. Galleries are kept for 12 months and deleted on request.
11.Delivery
Your complete gallery arrives within 3 business days. Sharing at the event itself depends on the venue's mobile and wireless coverage, which we cannot guarantee. If coverage is unavailable, photographs are delivered with the gallery instead.
12.Liability
Our total liability under this agreement will not exceed the total fee you paid. Neither party is liable for indirect or consequential losses. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
13.Events outside anyone's control
Neither party is liable for failing to perform because of events beyond reasonable control — natural disaster, fire, flood, earthquake, epidemic, government order, civil unrest, or the venue becoming unavailable through no fault of either party.
If that happens, we will first try to agree a replacement date within twelve months at no extra charge. If no date works, we refund what you have paid, less any costs already incurred.
14.General
This agreement is governed by California law, and any dispute will be brought in the courts of Los Angeles County. Before that, both parties will try in good faith to resolve things directly.
This is the entire agreement between us and replaces any earlier quote or correspondence. Changes must be agreed in writing by both parties. If any part is found unenforceable, the rest still stands.
Accepting these terms through our website counts as a valid signature.
Version 2026-08-26. Questions? Call Lorraine on (323) 899-8856 or email pbsweetmoments@gmail.com.